The Grime Guyzz: from voicemail to booked
How an exterior cleaning company in Medina, Ohio stopped losing calls while the crew was on jobs.
The Grime Guyzz, an exterior cleaning company in Medina, Ohio, installed Titan Scaling's AI front office to answer every call 24/7, text back missed callers, follow up with every lead automatically and reactivate past customers.
The situation
Like most owner-operated crews, The Grime Guyzz did their best work on site, which is exactly when the phone rang. Calls went to voicemail, leads didn't get followed up, and a list of past customers sat untouched.
What Titan installed
- A 24/7 AI receptionist answering voice calls, with missed-call text-back
- Automated follow-up on every new lead
- A reactivation campaign to dormant past customers
- A new website connected to the system, so web leads get the same fast response
What changed
Calls that used to hit voicemail are answered. Past customers are being brought back for repeat work. The owner isn't chasing follow-ups by hand anymore.
“Titan didn't just send us more leads, they fixed the leaks. Calls that used to hit voicemail get answered now, our old customer list actually brings in work again, and I'm not chasing follow-ups anymore. It runs whether I'm on a job or asleep.”Trent, owner, The Grime Guyzz
Hear your AI receptionist on a live call
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- A real phone call, not a video
- Set up for your trade
- For established contractors doing $500K or more a year
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