The 2026 Trades Response Report
Most missed-call statistics online are old, tiny, or published by companies selling a fix. So we are measuring it ourselves: how fast roofing, HVAC, plumbing, electrical and exterior cleaning companies in Arizona, Ohio, Florida and Texas actually answer calls and follow up on leads.
What the report covers
- How often calls reach a person during business hours and after hours
- How quickly web and online leads get a response
- How consistently estimates get followed up
- How results differ by trade, state and company size
What you get for taking part
- The full 2026 Trades Response Report, free, as soon as it's published
- How your business compares to others in your trade and market
Your revenue answer is kept confidential. Individual businesses are never named in the published report.
Take the owner survey
About 3 minutes. A best guess is fine on every question.
Survey not loading? Open it in a new page.
Why we publish our own numbers
Titan Scaling helps trades businesses answer, qualify and book every call. We would rather point owners to numbers we have checked than repeat recycled ones. Every statistic we publish names its source, sample and date. Read how we check the popular numbers on our research blog.