Privacy Policy | Titan Scaling

Privacy Policy

Titan Scaling™ — A Division of B-Line Supply LLC
Effective Date: March 11, 2025 | Last Updated: March 11, 2025

1. Introduction

Titan Scaling™, a division of B-Line Supply LLC ("Company", "we", "us", or "our"), is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how user data is used, and what rights you have regarding your personal information when you visit titanscaling.com or use our AI automation and business services. By using our website or services, you consent to the practices described in this Privacy Policy.

2. What Information Is Collected

We collect the following categories of personal information:

Contact Information: Name, email address, phone number (including mobile phone number), and business name provided through our website contact forms, chat widget, or voice AI interactions.

Usage Data: IP address, browser type and version, pages visited, time and date of visits, and time spent on each page.

SMS and Mobile Data: When you opt in to receive SMS text messages from us, we collect your mobile phone number and a record of your consent. Mobile information including your opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.

Communication Records: Records of SMS messages sent and received, call transcripts from our AI voice agent interactions, and chat log history as needed to provide our services.

Cookie and Tracking Data: Information collected automatically through cookies, web beacons, and similar tracking technologies when you visit our website.

3. How User Data Is Used

We use the information we collect for the following purposes: To provide, operate, and improve our AI automation and business services. To send appointment confirmations, booking reminders, and follow-up communications. To respond to your inquiries and provide customer support. To analyze website usage and improve user experience. To comply with legal obligations and enforce our Terms of Service. To send SMS and email communications for which you have provided explicit prior consent. We do not sell, rent, or trade your personal information to any third parties for their own marketing purposes.

4. SMS Opt-In Details and Mobile Information

By providing your mobile phone number and opting in through our website form, chat widget, or voice AI interaction, you give your express written consent to receive SMS text messages from Titan Scaling. SMS opt-in consent will not be shared with any third party for any purpose.

Message frequency varies based on your interactions with our services. Message and data rates may apply. Standard carrier messaging rates apply depending on your wireless plan.

To opt out: Reply STOP to any SMS message at any time to unsubscribe. You will receive one final confirmation message. No further messages will be sent.

For help: Reply HELP to any message or contact us at [email protected] or call 480-939-9908.

Mobile Information Sharing Statement: No mobile information, including SMS opt-in data, will be shared with third parties or affiliates for marketing, promotional, or any other purpose. All mobile data is used solely to deliver the services you have requested from Titan Scaling.

5. Cookie and Tracking Practices

Our website uses cookies and similar tracking technologies including web beacons and pixel tags to enhance your experience and analyze website traffic.

Essential Cookies: Required for the website to function correctly. Cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance (e.g., Google Analytics).

Marketing and Advertising Cookies: Used to measure the effectiveness of our advertising campaigns and retargeting efforts.

You may disable cookies at any time through your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.

6. Data Security and Handling

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, access controls limiting who can access personal data, and secure hosting infrastructure. We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. In the event of a data breach affecting your personal information, we will notify affected users as required by applicable law.

7. User Rights

Right to Access: Request a copy of the personal data we hold about you.

Right to Correction: Request that we correct inaccurate or incomplete personal data.

Right to Deletion: Request that we delete your personal data, subject to legal retention requirements.

Right to Opt-Out of SMS: Unsubscribe from SMS communications at any time by replying STOP.

Right to Withdraw Consent: Withdraw consent for any data processing at any time.

To exercise any of these rights, contact us at [email protected]. We will respond to all verified requests within 30 days.

8. Mobile Information Sharing Statement

Titan Scaling does not share, sell, rent, or disclose any mobile information — including SMS opt-in data, mobile phone numbers, or consent records — with third parties or affiliates for marketing, promotional, or advertising purposes. Mobile information is collected solely to provide the SMS communication services you have requested and opted in to receive.

9. Third-Party Services

We may use trusted third-party service providers to operate our business, including CRM platforms, email service providers, and communication tools. These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

10. Children's Privacy

Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

Titan Scaling™ — A Division of B-Line Supply LLC
Gilbert, Arizona
Email: [email protected]
Phone: 480-939-9908
Website: titanscaling.com